OUR PRIVACY POLICY, YOUR PERSONAL DATA

Published on 20th May 2018, updated on 29th December 2019, and last updated on 15th December 2020.

We care about your privacy and take every precaution to protect your personal data. We never sell your personal data, but it's important to us that you know what happens to your personal data once you consent to us having it.

In this privacy policy, when we refer to „we“, „we are“, or „our“ we're referring to the LaZenia.com community website. That's who we are.

Who we are

We are LaZenia.com. We're a community website in Spain's Costa Blanca South, and it's our objective to promote news and local information about our area, with the aim of improving public knowledge with regard to the benefits of living in, or visiting the locale, and the businesses, amenities, and facilities available here.

We are currently a non-profit organisation formed by a small but dedicated local team of enthusiastic creative writers, content providers, website and social media engineers. We provide unbiased reporting on local issues and facilities that are important to people who live or visit this part of Spain.

Our website is evolving every day, and it's possible that we might become a commercial business in the future. But like every website out there it's important for us to be compliant with the EU General Data Protection Regulations and other laws and regulations that concern the handling and processing of personal data both in the EU and in Spain itself.

That's why we have appointed a data manager. If you have any concerns about our use of your data, or you wish to exercise your rights to withdraw consent for us to use or retain your personal data, please contact our data manager via the details below …

Your private/personal data and why we collect it

When you contact us via our website, or when you leave comments on our website, we collect the name you give us, the email address you give us, your message or comment, your browsers user agent string (for spam detection), and the IP address of your computer or device.

For comments, an anonymized hash may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here https://automattic.com/privacy/.

We may choose to publish your comments on our website subject to approval, and your comments will appear at the bottom of the editorial feature that you commented on, along with the name you gave us, your chosen Gravatar profile picture, and the date and time that you submitted your comment.

Your comment will remain on our website permanently, and the personal data you provided will remain on our website indefinitely.

We never publish your email address, we don't use your personal data for any other reason, and you can ask us to remove your comment at any time in the future. If you ask us to delete a comment that you have made, we will also delete all the information we hold about you (your personal data) from our electronic systems.

If you submit information and personal data to us via the contact page on our website, or if you contact us via email, we will keep the information to provide the information or service you asked us for, but your personal data may remain on our computer systems indefinitely.

Marketing and technology on our website

We use Google Analytics and advertising services which provide us with non-personal data, that is, bulk anonymous data which doesn't allow us to identify you personally. You can read Google's privacy policy here https://policies.google.com/privacy.

Google and other third parties may be placing and reading cookies on your browser, or use web beacons to collect information as a result of ad serving on our website. You can read more about how Google uses data when you use our website.

We use the personal data you provide, and the non-personal data we collect, to improve our website for future visits and visitors, and to understand the preferences and interests of our audience.

Our website uses cookies from Facebook including the re-marketing Pixel. Any data generated or collected by these cookies remain anonymous and we cannot see the personal data of any individual website user. However, the collected data is processed by Facebook and they may be able to connect the data with your Facebook account. That data may be used by Facebook for commercial advertising and tailored marketing purposes.

You can opt-out of cookies from Facebook and the re-marketing Pixel via the privacy settings on your Facebook account. You can find out more about Facebook’s Data Use and Privacy Policy here …
https://www.facebook.com/about/privacy/

We occasionally send out direct marketing emails and other kinds of digital advertising, but we will always ask for your specific consent on our website to opt-in to receive emails from us.

Your personal data and your rights

You have the right to request an exported file containing the personal data we hold about you, including any data you have provided to us. If we don't hold any personal data about you (apart from the data you give us when you contact us), we will let you know via email.

Alternatively, you can contact us or our data manager at any time in the future and remove consent to use any of your personal data, or ask us to change the way we use your personal data.

If you tell us you want to exercise your legal right to remove your consent for us to use your personal data, we will permanently delete all of your data from our website within 48 hours of receiving your instruction.

This does not include any data we are obliged to keep for administrative, legal, or security purposes, and your personal data might still exist in one of our backups.

We back up our website at regular intervals and hold that archived data indefinitely. Our archived backups are stored securely offline in Spain, held only for emergency purposes, and never for any other reason.

Where we send your private data

We abide by all current laws and regulations concerning the use and processing of private data, both here in Spain and throughout the EU.

Our website is administered in Spain, however, your personal data may be transferred outside of the EU depending on how you interact with our website and your choice of email provider.

Where we can exercise control over the routing of your private data that might cause your data to leave the EU, we ensure that our website subsystems meet the requirements of the US/EU Privacy Shield.

Protecting your data and your privacy

We take all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of potentially personally-identifying data.

We work to ensure that all our systems, including subsystems of our website, protect your personal data to European data protection standards, to provide the most up to date safeguards technically possible, including the installation and maintenance of anti-virus software and other technical measures to protect your personal data.

Your personal data is only ever made available to our employees and associates on a need to know basis. We ensure that all of our employees are highly skilled professionals, and each is bound by a legally binding and enforceable confidentiality agreement.

We do not pass your personal data to any other third-party unless it is necessary to do so for you to browse and interact with our website, for the day to day administration of our website, for providing information or a service you have asked us for, or unless we are required to do so by law.

User-Generated Content, how we use your content

User-Generated Content, hereafter referred to simply as „content“, is any information, images, audio, videos, or any other form of electronic non-personal data provided to us by you.

You provide us with content when you send it to us by email, when you upload it to our website, or when you share or post your content to our social media channels, including (but not limited to) our public Facebook pages, Facebook groups, YouTube channels, and Instagram feeds.

We may use content provided by you for any means whatsoever at our sole discretion, including any commercial use, publishing in our magazine, on our website, or via our social media channels.

We may share content provided by you with other businesses that we own or control for the purposes of commercial publication, in print magazines or brochures, on websites, or via other social media channels that we manage.

Where images, photographs, or video contain people who are identifiable from their appearance, publication by you, by posting or sharing directly or indirectly to our social media channels, implies consent by your action of publishing in a public digital forum.

We may credit the author of the content either by including the name of the social media or user account associated with the content, or by linking to the account for the sole purpose of acknowledging the source of the content. We will not disclose any personal data.

We may edit, reproduce, or modify your content in any way we deem necessary to fulfil our editorial or graphical requirements.

We will never publish, share, or republish any content that we consider abusive, defamatory, or breaches Spanish or European law. We never share your content with any other third-party, and we only use your content as a responsible public content provider.

If you don´t agree with our content policy, or if you do not consent to our use of your content, or if you intend to claim copyright or a right to privacy subsequent to publication – please do not send us your content, and do not share it with us via our website or social media channels.

Copyright and our content

All images and text appearing on our website remain our sole copyright. You may not download, copy, modify, or reuse our content for any purpose other than for personal entertainment reasons. Copyright to images provided by credited third-parties remains with the owner/author of the images.

Our content is checked rigorously before publication to ensure it´s accuracy. Our publications are intended to inform, however, we are not qualified in any area of law and any advice provided in our publications, posts, or our comments section is simply our advice based on our personal understandings and knowledge at that time. If you require qualified legal advice that can be relied upon, please seek the services of a solicitor.

How we use cookies

A cookie is a small piece of data sent from a website and stored on the user's electronic device by the user's web browser while the user is browsing.

Our website uses cookies to function properly, to record your preferences (for instance your choice of language or your log in details if you opt to store them), and to improve the user experience whilst on our website.

We don't use cookies that track you once you have left our website, but depending on the settings and operating system of your device, our cookies might remain on your device.

If you leave a comment on our site you may opt-in to saving your name, email address and website (if you have one) in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will remain on your device for one year.

You can control or remove cookies from your device using a third-party extension or plugin, or you can choose not to accept cookies when you visit our website for the first time.

For more information about cookies please visit https://www.aboutcookies.org.uk/.

If you have any questions about our privacy policy, please get in-touch with our data manager or contact us and we'll do everything we can to help you. Alternatively, you can get more information about the General Data Protection Regulations by following the link below …

https://ec.europa.eu/info/law/law-topic/data-protection_en